Magic Quadrant for MSSPs, North America. Gartner RAS Core Research Note G, Kelly M. Kavanagh, John Pescatore, 16 April , R Secureworks is positioned in the Leaders quadrant of Gartner’s Magic Quadrant Report for Managed Security Services, Worldwide. Gartner’s Magic Quadrant for Managed Security Services by Symantec’s global SOCs and retained in the North American data center.
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MSSPs include the acquisition, storage and archiving of security logs from network devices, servers and applications. Symantec service levels remain high, and Symantec’s corporate financial strength and market visibility provide strong credentials.
Wipro customers of other IT services can leverage their existing Wipro relationship to add MSSs or other security services. Bell has not established itself in cloud services delivery as quickly as many of its telco competitors.
ISS, in reaction to the realities of trying to be a nMSSP and security products vendor, changed its approach to managed security services. Pricing remains a strong vendor selection criterion for Type B mainstream IT users and Type C risk-averse customers, and Gartner sees Type A technically aggressive customers increasingly factoring in pricing for MSS vendor selection or renewal negotiations. There were flr major mergers or acquisitions in the MSSP market during nrth first half of New Methods and Motives: The vendor’s strategy to direct resources, skills and offerings to meet the specific needs of geographies outside the “home” or native geography, either directly or through partners, channels and subsidiaries as appropriate for that geography and market.
Gartner believes that, over the long term, however, virtualization will drive per-node pricing down, but also present enormous opportunities for increased total “device” count. The vendor’s approach to product development and delivery that emphasizes differentiation, functionality, methodology and feature set as they map to current and future requirements.
Savvis’ security portal lacks some correlation capabilities and SLA reporting compared with competitors’ portals.
Allstream partners with SecureWorks for the delivery of advanced security management, monitoring and SIM services. Not included in this analysis are smaller, subregional providers, which can include small pure plays as well as larger providers that do not have enough MSS business to meet the criteria for inclusion. Many midsize MSSPs will be amenable to this because the last round of acquisitions allowed larger players, such as Symantec and VeriSign, to win competitions where size mattered. SecureData grows through managed security services SecureData grows through managed security services How has SecureData grown its managed services business?
Savvis’ focus on delivering MSSs to hosting and cloud infrastructure customers via direct sales means it is less visible to prospective customers that are only looking for MSSs.
It no longer will support other security technologies, such as antivirus, Web filtering fot authentication. The editors at SearchSecurity. VeriSign refocused on managed security services as a major msaps area, and has won several sizeable MSS deals. Being part of a large company with significant cash reserves will provide it with financial stability. MSSs and Security as a Service Gartner defines “security as a service” as “security controls that are owned, delivered and managed remotely by one or more providers.
Where the prospective customer is turning over control of the security technology from internal resources to the MSSP, the perception of loss of control can be amfrica by the ability to see the MSSP’s facilities, meet the SOC staff, and engage in face-to-face account support.
Magic Quadrant for MSSPs, North America – PDF
Criteria by which the vendors are measured include a company’s completeness of vision and ability to execute. Customers give CompuCom good marks for security device management services. Norrh has several large channel partners providing SMB market access to managed security and compliance services.
Counterpane also announced plans to expand its offerings to include security consulting services that will address its major deficiency.
Magic Quadrant for MSSPs, North America
Vendors that show the highest degree of vision listen and understand buyers’ wants and needs, and can shape or enhance those with their added vision. To consistently More information. Several MSSPs offer security as a service for firewall or IDP controls, vulnerability scanning, and, in a few cases, log management services.
We own and operate More information. Excluded from this analysis are service providers that offer MSSs only as a component of another service offering such as bandwidth or hostingand vendors that provide MSSs only for their own technology. Unisys’ monitoring and log management services are delivered via a “follow the sun” model that engages SOC staff worldwide during local first-shift hours.
Several large infrastructure outsourcing vendors offer other service delivery options, such as staff augmentation, in addition to MSSs. This is evidenced by the types of firms seeking to brief Gartner on their security service offerings, and by Gartner customers, who increasingly mention previously unknown MSSPs in discussions about prospective service providers.
Solutionary kssps made progress in developing channel sales capabilities to augment nlrth direct sales. For most Gartner customers, the locations of the MSSP SOCs, support staff, management and sales force remain important because MSSs are a relationship sale, and local sales teams, presales support, consulting resources, location of sensitive data, and management availability carry weight noorth the selection process.
Carsten Casper The market for managed security services in Europe is mature and changes slowly. However, MSSPs must address other potential concerns by providing more visible, documented and auditable evidence of service delivery to customers.
The continuous stream of high profile cybersecurity breaches demonstrates the need to move beyond purely periodic, compliance-based approaches to More information. Kavanagh, John Pescatore Document Type: These offerings are designed to obtain customers that are looking to meet those specific requirements at a low price especially where PCI is the driving requirementwith the MSSP anticipating expanding the scope of services as customers gain familiarity and see value.
Vertical, amdrica and geographic strategy include the ability and commitment to service. The growing availability of security information and event management SIEM products with features designed to support multitenant service delivery has lowered the barrier to entry for potential MSSPs. With its Transportation Security Agency contract win, it has begun to see increased market penetration.
There are also geopolitical issues, where businesses realize that MSSPs with operations in certain countries may be forced to cooperate with government requests for surveillance of their customers. The USA Patriot Act and similar laws in other countries are inhibitors to location-independent outsourcing in general, and are even bigger issues in security outsourcing.
IBM can provide unmatched global coverage and security awareness! Customers of CompuCom’s IT services that are seeking to add security services, and enterprises looking to meet PCI or quadrang compliance requirements, should evaluate CompuCom. The evaluation includes ease of deployment, the quality and effectiveness of monitoring and alerting, and reporting and problem resolution. Like what you’re reading? Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof.
This will cause channel conflicts with Checkpoint and other firewall vendors, as well as reduce outsourcing demand driven by IDS performance.